Lead virtual client work sessions to ensure instructional design and content is consistent with the voice of the organization and aligns with their business goals.
Design custom-eLearning courses tailored to client needs.
Develop eLearning courses using Articulate Storyline or Adobe Captivate.
Manager, Professional Development American Massage Therapy Association (Apr 2018 - Sep 2019)
Oversee content development for all AMTA professional development programs, products and services (PPSs) to ensure effectiveness, profitability, and to ensure a high-value experience for participants.
Participate in annual planning activities for the content needs of the organization. This includes the development of strategies, action plans, budgets, measures, and policies/procedures. Also, work with the Market Research and Business Development team to develop new education programs that align with AMTA's strategic plan and support revenue goals.
Monitor and report on actual performance of PPS's, and analyze program effectiveness. Make recommendations to revise or enhance programming.
Advise staff responsible for carrying out various aspects of the AMTA professional development PPS's.
Education Manager American College of Allergy, Asthma & Immunology (May 2016 - Apr 2018)
Designed and developed
Effective learning and performance solutions
Test instruments to measure the effectiveness of the programming
Tools/resources to reinforce the education
Promotional marketing pieces
Redesigned the Annual Meeting program, introducing 5 new session formats
Created training for, and managed, the first self-assessment program at ACAAI
Facilitated staff and faculty training on the how’s and why’s of planning an educational activity
Administrator American College of Surgeons (2014 – 2016)
Provided oversight for face-to-face programming in 80+ non-accredited medical associations (annually)
Provided concierge service for education partners, offering extensive feedback on all steps in the program development process
Created a communication strategy, which included quarterly education-based webinars and newsletters for partners
Administrator American College of Surgeons (2012 – 2014)
Provided tech support for 10,000+ subscribers of the SESAP® CD-ROM and web-based products
Reduced customer wait times significantly by designing solutions that did not require vendor intervention
Obtained copyright clearance for 100+ third-party figures/tables/charts
Employee Recognition Award for Outstanding Customer Service (2014)