Problem: Companies are recognizing the importance of mental health in the workplace; however, managers are not always sure how to create a supportive environment.
Strategy: Provide information and case scenarios to help managers understand their role in supporting their employees.
Solution: In order to engage the learner, there was a combination of text over video, still images, and activities used throughout the module. A few interactions included text messaging, listening to a voicemail, and composing an email.
Text messaging with an employee: You click on a question to ask your employee, an auto response from the employee was provided. You would ask another question, and so on. This would occur three times and then you would be provided with feedback on your answer options, as to whether that was the right line of questions to ask.
Listening to a voicemail from an employee: An image of a phone would appear with an active button on the phone for voicemail. The user clicks on the button and hears the audio of the voicemail. Next, the user would be asked a question on their next step with that employee. On the question screen, they could also click a button to re-review the voicemail audio.
Composing an email: A screen that looked like an actual email was provided with the sender filled out. They would type their response to the email provided and hit the send button.